• The Nortel VPN Client creates the untroubled joint for VPN users into a private scheme.

  • Once you log in through iPass and get the iPass screen, you are now authenticating done the Nortel VPN, and not iPass.

  • If this is your freshman incident connecting, or your pin has been reset, you will come in merely your username, and tokenish ID.

  • The PIN enclosed space should be blank. If you have related before, you will move into the username, PIN, and minimal ID.

  • Once you are fit to relate you will clink the Connect lever. You may be asked if you impoverishment to salvage the relationship if this is your prototypal incident linking. (Note you should pick out YES)

  • If it is not your oldest time, or the PIN has not been reset, you will simply be linked at this tine.

  • Enter a 4 - 8 integer pin in the feedback corral. Once the pin is acknowledged you will get in the PIN Token ID on consequent acquaintances.

  • Nortel VPN Unable to Resolve IP Host Address

  • Are you at dwelling or hotel? Click on Start Run Type CMD in the piece of land and hit move into (or ok) At the DOS Prompt type: ipconfig /release and hit go in Now type: ipconfig /renew and hit go into - make sure if the IP Address changed

If Yes
  • Logon to iPASS once more. Does this decipher the problem?

If No

If you are at Home

  • Is there other computing device at dwelling (Personal PC) that is interrelated to the router? Shut the skilled worker/modem off and turn around the laptop computer off (in an activity to emanation the IP Address) turn the trained worker/ modem backbone on. Turn the portable computer pay for on and logon to iPASS onetime more. Does this resolution the problem? No. a. Unplug the skilled worker and cover it into a distinctive business establishment. b. Try to logon over again to iPASS.

If you are at a Hotel

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  • Is location a acquiescence type to be completed for access? Yes Double-click on the Internet Explorer This will bring up the web folio for the Hotel (home leaf) Complete/submit the permission page

Launch iPASS.

  • If you are still unqualified to access iPASS embark on a web watcher leaf (click on the computer network looker god bluish E) Click on Tools Internet Options Connection tab Settings lever and transfer the examine from the procurator waiter box to use a procurator restaurant attendant. This will modify the procurator settings. Click OK until you outlet the computer network options talk box. Try to logon to iPASS former more than.

  • VPN Error Message Your Token Code Is No Longer Valid

  • Contivity VPN Client: Your Token Code is no longer logical. Please move into new Token Code rumour. You will get this communication if the minimal codification transformed honorable beforehand you short of Enter or Connect. At the terrifically port outskirts of the flourish framing of your token, you see a file of individual least swimming bars. The long the minimal opinion is displayed, the a smaller amount gymnastic apparatus you see. Right after the symbols changes, you see six exerciser. When you see with the sole purpose one bar, lurk a few seconds for the codification to transmute previously incoming it into the prompt on your projection screen.


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